Privacy Policy

ESOM Holding ("ESOM Holding", "we", "us" or "our") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you visit www.esomholding.com (the "Website") and use our related services.

1. Information We Collect

We may collect the following categories of information:

• Information you provide — such as your name, email address, phone number and message content when you contact us or submit a form.
• Usage data — pages visited, time spent, referring pages and similar analytics collected automatically.
• Device and technical data — IP address, browser type, operating system and device identifiers.
• Cookies and similar technologies — as described in our Cookie Policy.

2. How We Use Your Information

• To respond to your enquiries and provide the information or services you request.
• To operate, maintain and improve our Website and services.
• To analyse usage and measure the performance of our content.
• To comply with legal and regulatory obligations.
• To protect the security and integrity of our systems.

3. Cookies & Tracking

We use cookies and similar technologies to operate the Website, remember your preferences and analyse traffic. You can manage your choices at any time through the cookie banner or your browser settings. See our Cookie Policy for details.

4. Sharing & Disclosure

We do not sell your personal data. We may share information with:

• Trusted service providers who process data on our behalf under appropriate confidentiality obligations.
• Group companies within ESOM Holding for legitimate business purposes.
• Authorities or third parties where required by law or to protect our legal rights.

5. Data Security

We implement appropriate technical and organisational measures to protect your information against unauthorised access, alteration, disclosure or destruction. No method of transmission over the internet is completely secure, however, and we cannot guarantee absolute security.

6. Data Retention

We retain personal data only for as long as necessary to fulfil the purposes set out in this policy, unless a longer retention period is required or permitted by law.

7. Your Rights

Subject to applicable law, you may have the right to access, correct, update or request deletion of your personal data, and to object to or restrict certain processing. To exercise these rights, please contact us using the details below.

8. International Transfers

Where information is transferred outside the Kingdom of Saudi Arabia, we take steps to ensure it receives an adequate level of protection in accordance with applicable data protection laws.

9. Children's Privacy

Our Website is not directed to children, and we do not knowingly collect personal data from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last updated" date.

11. Contact Us